Mafia Casino Privacy & Data Protection

How Mafia Casino Protects Player Data

When players register at Mafia online casino, we collect the details entered on the sign-up form: full name, e-mail address, date of birth, password and account currency. This information is confirmed by e-mail before the account becomes active, and it lets us open and manage the account, process deposits and withdrawals, and apply the responsible-gaming tools available on the site.

Encryption and fund segregation

Games and payments run over an encrypted connection, and player funds are kept in segregated client accounts, separate from our own operating funds. This separation means balances are not mixed with company money used for day-to-day business.

Before a first withdrawal, we carry out a KYC check using an identification document, proof of address and proof of ownership of the payment method used. We ask for these documents to confirm that the account holder and the person requesting the withdrawal are the same, and to keep the payment process secure. Account access itself is managed through signing in by e-mail or phone number.

What Data We Hold and Why

The data we hold falls into three groups: identity details from registration, verification documents gathered for KYC, and activity data generated through play, deposits and withdrawals. Each category serves a specific purpose, from confirming a player is 18 or older to processing a payment through the methods listed under deposits and withdrawals.

We also record the responsible-gaming choices a player makes, since these have to be applied consistently across the account. If a player asks for self-exclusion or a cooling-off break through support, or completes the self-assessment questionnaire, that choice is logged so it can be acted on immediately and honoured for its agreed duration.

Account currency is set at registration and, for players in Australia, this is AUD. Keeping this detail on file avoids currency mismatches when a deposit or withdrawal is processed, which also matters when reviewing activity in the casino section or claiming a reward through the loyalty program.

Player Rights and Controls Over Personal Data

We give players direct control over several aspects of their account and the information tied to it. These controls are requested through support and applied to the account on file.

• Self-exclusion on request, handled through our support team
• A cooling-off break on request, for a defined period away from the account
• A self-assessment questionnaire to review personal play patterns
• Links to GamCare and Gamblers Anonymous for further independent support
• Login managed by e-mail or phone number, keeping access tied to verified contact details
• Minimum age of 18+ enforced at registration and checked again during KYC verification

Any player wanting to use one of these controls, or to ask what is held on their account, can reach us through the support channels listed in the Help Centre.